www.itsm.info - Realization of Business Benefits
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www.itsm.info - The Proactive Business Model

Leveraging Knowledge Management to Optimize Decision Support Systems Proactively
One step beyond IT Service Management,
One Generation beyond Information Systems

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For Aware, Adaptive, and Agile Organizations

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NOTE: This website and the information contained herein is maintained by Rick Leopoldi of RL Information Consulting LLC. Some information is considered "public domain" and contained here as a central repository, all other portions of IT Service Management information is proprietary to RL Information Consulting LLC.